No one care about user login?

I have login problem. When I clicking forget password to try to receive reset email, it just not appeared. Since I have plan paid check email with this address so I believe it should be the correct email account.
BUT
After I email to cursor
No one reply me
Time after time

Why?you guys just receive the money and abandon the customer???

I like cursor and I am so disappointed!

Hey really sorry to hear this. What is your email/authentication method?

I have the same issue. I have a paid plan but forgot the email I use to subscribe! and the does not seem to be a way to find out. Please help!

You should have gotten a note from us when you subscribed. Can you search for that to figure out which account it is?

Should be titled “Welcome to Pro” or similar. From an @cursor.so email.

I’ve already done many search on all my account and can’t find any communication references. Nonetheless, I was able to find my account by trying all of them.

Thanks