No one care about user login?

I have login problem. When I clicking forget password to try to receive reset email, it just not appeared. Since I have plan paid check email with this address so I believe it should be the correct email account.
After I email to cursor
No one reply me
Time after time

Why?you guys just receive the money and abandon the customer???

I like cursor and I am so disappointed!

Hey really sorry to hear this. What is your email/authentication method?

I have the same issue. I have a paid plan but forgot the email I use to subscribe! and the does not seem to be a way to find out. Please help!

You should have gotten a note from us when you subscribed. Can you search for that to figure out which account it is?

Should be titled “Welcome to Pro” or similar. From an email.

I’ve already done many search on all my account and can’t find any communication references. Nonetheless, I was able to find my account by trying all of them.